Little Achievers ABA Privacy Policy

Effective Date: 2/5/2026

Last Updated: 2/5/2026

Introduction
Little Achievers ABA (“Little Achievers ABA,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, including information collected when you opt in to receive text messages, SMS, or other A2P communications from us. Our services include in-home care support for seniors, veterans, and individuals with disabilities.

We respect your privacy and comply with applicable laws and industry standards, including requirements for SMS messaging consent, transparency, and data protection.

This policy applies to information collected through our website (https://LittleAchieversABA.com) and any related SMS or messaging programs that you opt in to receive.

Information We Collect

When you sign up to receive SMS messages or otherwise provide information to Little Achievers ABA:

Contact Information: such as your name and mobile phone number.

Opt-In and Consent: records of your consent to receive SMS, including the date, time, and method of consent.

Message Interaction Data: such as delivery status, time sent, time received, and replies you send.

We collect this information only when you voluntarily provide it, such as by entering your phone number into an online form or during an enrollment process.

How We Use Your Information

We use your personal information to:

Send you the SMS/A2P messages you’ve opted in to receive, including appointment reminders, care updates, notifications, and other relevant communications.

Respond to your questions and requests.

Comply with legal requirements and protect our rights.

Improve our services and messaging programs.

Message and data rates may apply. Message frequency varies.

Consent & Opt-In

By providing your mobile number and opting in to Little Achievers ABA's SMS communications, you expressly consent to receive recurring SMS messages from us. You must be at least 18 years old to provide consent.

You acknowledge that you will not receive messages unless you have explicitly opted in, and that carriers are not liable for delayed or undelivered messages.

Opt-Out / Unsubscribe

You can opt out of receiving SMS messages from Little Achievers ABA's at any time. To unsubscribe, text STOP in reply to any message received from us. After you send the message “STOP,” you will not receive further SMS messages from us, except for a final confirmation message.

If you experience issues opting out or have questions, you may also contact us at the contact details below.

Third-Party Sharing

We do not sell, trade, or share your mobile phone number, opt-in consent, or SMS messaging data with third parties or affiliates for their marketing/promotional purposes.

We may share your information only with trusted service providers who assist us in operating the SMS service, such as messaging platform providers, and solely for purposes of delivering your messages.

We may also share your information to comply with law, legal process, or to protect our rights, property, or safety.

Information We Collect

In addition to the personal information already described (Name, Phone Number, SMS consent data), we may collect the following when you visit our website or interact with our services:

Automatically Collected Information:
• IP address
• Browser type and version
• Device identifiers
• Pages visited and time spent
• Referral source and navigation patterns

Cookies & Tracking Technologies:
We use cookies, web beacons, tracking pixels, and similar technologies (collectively “Tracking Technologies”) to collect information about how you interact with our site and services. This data may include device data, usage statistics, and engagement metrics that help us improve user experience and delivery of service.

How We Use Tracking Technologies

Tracking Technologies are used for:

Essential site operations (session management, authentication).

Performance & Analytics: to understand how our site is used and improve it.

Security Monitoring: to help detect fraud, abuse, and unauthorized access.

SMS/A2P Service Improvement: to measure effectiveness of messaging programs.

Types of Cookies We Use

Essential Cookies – required for basic site functionality.

Analytical & Performance Cookies – gather data on site usage to improve performance.

Functional Cookies – remember user preferences, settings, and logged-in status.

Third-Party Cookies – may come from analytics providers, advertising platforms, or social media integrations.

Cookie Consent & Control

You have choices regarding cookies:

You can accept or refuse cookies through cookie consent banners presented at your first visit.

You can configure your browser to refuse all cookies or notify you when a cookie is set.

Some features of our site may not function correctly if cookies are disabled.

A detailed cookie consent mechanism (e.g., banner with opt-in choices before non-essential cookies load) should be implemented on the main domain where A2P consent is collected — this helps carriers confirm your site is compliant.

How We Use Your Information

(Existing content retained, with this paragraph added)

Tracking & Analytics Use:
We may use the information collected through cookies and Tracking Technologies to analyze trends, administer the website, track users’ movements around the site, and gather demographic information about our user base. Information from non-essential cookies is collected only if you consent.

Third-Party Sharing

We do not sell or rent your personal data (including messaging consent and phone numbers) for unrelated marketing purposes. However, we may share:

Trusted service providers who help deliver messages (e.g., SMS gateway providers).

Analytics and tracking vendors (for site performance reporting).

Legal authorities when required by law.

Third-party tracking partners are listed in our Cookie Policy (or vendor list linked here), and their cookies may be deployed only after user consent.

Consent & Opt-Out

(By keeping your existing “Opt-Out / Unsubscribe” text, but adding the following if not already there)

You can manage cookie preferences at any time by using the cookie consent interface on the website or via your browser settings. You may also opt-out of analytics tracking and non-essential third-party cookies.

Updates to This Policy

We may update this policy to reflect changes in legal requirements or tracking practices. Material changes — especially to tracking/cookies — will be posted with an updated “Last Updated” date.

Security

We use reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no security system is perfect, and we cannot guarantee absolute security.

Data Retention & Deletion

We retain your personal information only as long as necessary to provide the SMS service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request that we delete your data by contacting us using the information below.

Children’s Policy

Our services, including SMS messaging, are not intended for persons under 18 years of age. We do not knowingly collect information from individuals under 18. If we become aware that we have collected personal information from someone under 18, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the new version on this page with an updated “Last Updated” date. Your continued use of our services after changes indicates your acceptance of the revised policy.

Contact Information

If you have questions about this Privacy Policy, SMS practices, or your data rights, contact us:

Little Achievers ABA Homecare
📍 301 McCullough Drive, Suite 400

Charlotte, North Carolina, 28262
📞 901-501-1222
✉️ Email: [email protected]